Without regular and meaningful feedback, employees will perform with their best guess, unsure of what success looks like. Great coaches are essential in their ability to give recognition, actively listen, and motivate the team to reach their fullest potential while achieving the goals of the organization. This course underscores the critical importance of delivering what employees crave and deserve: feedback.
Key Takeaways:
- Understanding the difference between coaching and counseling
- Awareness of coaching techniques that inspire employees to do their best work
- Confidence in how to assess and approach employees when improvement is needed
- Assurance of when to move to corrective action and documentation
Need to deliver this training to a large group? Reach out to us!