Performance Management: Coaching + Effective Feedback
40 minutes of learning
Without regular and meaningful feedback, employees will perform with their best guess, unsure of what success looks like. Great coaches are essential in their ability to give recognition, actively listen, and motivate the team to reach their fullest potential while achieving the goals of the organization. This course underscores the critical importance of delivering what employees crave and deserve: feedback.
Key Takeaways:
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Understanding the difference between coaching and counseling.
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Awareness of coaching techniques that inspire employees to do their best work.
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Confidence in how to assess and approach employees when improvement is needed.
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Assurance of when to move to corrective action and documentation.
Need to deliver this training to a large group? Reach out to us!
Earn Credits
This course is eligible for 1 SHRM & 1 HRCI continuing education credits.
Accessible learning
All video modules offer English & Spanish captions for greater accessibility.
Explore the modules
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1. Coaching vs. Counseling (11 minutes)
1 lesson- Learn the difference between everyday & more formal performance feedback.
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2. Benefits of Effective Feedback (4.5 minutes)
1 lesson- Understand the positive impact of successful coaching (for you and the organization).
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3. Coaching Techniques (10.5 minutes)
1 lesson- Discover recognition, active listening, & feedback tools that make you a better coach.
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4. Performance Analysis (7.5 minutes)
1 lesson- Gain awareness of how to assess & best approach the need for changes in performance.
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5. When to Move to Corrective Action (8.5 minutes)
1 lesson- Recognize when everyday feedback has shifted to a need for progressive discipline & documentation.
Get theĀ Complete Performance Management Series
