Communication Foundations
40 minutes of learning
80-90% of workplace problems stem from communication errors. This course empowers employees to embrace the goals of effective communication and shares awareness of diverse communication preferences, styles, and norms.
Key Takeaways:
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Understand the foundations of effective communication.
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Learn diverse communication styles and preferences to build a better connection with others.
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Review what causes communication breakdowns.
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Reflect on your role as an active sender and receiver of communication.
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Earn Credits
This course is eligible for 1 SHRM & 1 HRCI continuing education credits.
Accessible learning
All video modules offer English & Spanish captions for greater accessibility.
Explore the modules
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1. Our Values & Roles (9 minutes)
1 lesson- Review the expectations of communication in the workplace & how we can build connection by sharing our values.
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2. Understanding Communication (10.5 minutes)
1 lesson- Learn the foundations of effective communication & awarenesses to carry with you.
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3. Communication Preferences & Styles (6.5 minutes)
1 lesson- Understand & celebrate that we each have individual tendencies and qualities in our communication.
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4. Cause of Breakdowns (4.5 minutes)
1 lesson- Learn common communication pitfalls so that you can avoid them altogether.
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5. Awareness & Goal Setting (9 minutes)
1 lesson- Reflect on how you can be an active listener & commit to how you can be a more effective communicator