Communication Foundations

40 minutes of learning


80-90% of workplace problems stem from communication errors. This course empowers employees to embrace the goals of effective communication and shares awareness of diverse communication preferences, styles, and norms.

Key Takeaways:

  • Understand the foundations of effective communication.

  • Learn diverse communication styles and preferences to build a better connection with others.

  • Review what causes communication breakdowns.

  • Reflect on your role as an active sender and receiver of communication.

Need to deliver this training to a large group? Reach out to us!

Earn Credits

This course is eligible for 1 SHRM & 1 HRCI continuing education credits.

Accessible learning

All video modules offer English & Spanish captions for greater accessibility.

Explore the modules

  1. 1. Our Values & Roles (9 minutes)

    1 lesson
    1. Review the expectations of communication in the workplace & how we can build connection by sharing our values.
  2. 2. Understanding Communication (10.5 minutes)

    1 lesson
    1. Learn the foundations of effective communication & awarenesses to carry with you.
  3. 3. Communication Preferences & Styles (6.5 minutes)

    1 lesson
    1. Understand & celebrate that we each have individual tendencies and qualities in our communication.
  4. 4. Cause of Breakdowns (4.5 minutes)

    1 lesson
    1. Learn common communication pitfalls so that you can avoid them altogether.
  5. 5. Awareness & Goal Setting (9 minutes)

    1 lesson
    1. Reflect on how you can be an active listener & commit to how you can be a more effective communicator