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New & Emerging Leaders Learning Pathway

The New & Emerging Leaders Pathway is for those who are new to a leadership role or want to prepare and feel ready for one in the near future. Through this pathway, you’ll strengthen leadership fundamentals, learn to navigate tough conversations and decisions, and prepare for the shift from peer to leader.

Courses included in this pathway:

  • I’m a Manager, Now What?

  • Respectful Workplace for All (Supervisor Session)

  • Communication Foundations

  • Performance Management: Coaching & Effective Feedback

  • Performance Management: Progressive Discipline & Documentation

  • Performance Management: Performance Reviews & Goal Setting

  • Employee Motivations: Maintaining Loyalty + Engagement

  • De-Escalation & Managing Stressful Situations

  • Conflict Resolution (COMING SOON!)

  • Protected Leaves of Absence

  • Time Management & Delegation

  • Inclusive Workplace (COMING SOON!)

  • Emotional Intelligence (COMING SOON!)

Need to deliver this training to a large group? Reach out to us!

Earn Credits

This course is eligible for 11.5 SHRM & 11.5 HRCI continuing education credits.

Accessible learning

All video modules offer English & Spanish captions for greater accessibility.

Explore the modules

  1. I’m a Manager, Now What?

    5 lessons
    1. 1. Management Defined (6 minutes)
    2. 2. Employer Expectations (4 minutes)
    3. 3. Employee Expectations (4.5 minutes)
    4. 4. Culture Keeping & Our Impact (5 minutes)
    5. 5. Reflection & Self-Assessment (9 minutes)

  2. Respectful Workplace for All (Supervisor Session)

    5 lessons
    1. 1. Compliance & Policy Review (14.5 minutes)
    2. 2. Supervisor Roles (9.5 minutes)
    3. 3. Handling a Complaint & Documentation (11 minutes)
    4. 4. Culture Keeping (8.5 minutes)
    5. 5. Case Scenarios: What Would You Do? (10.5 minutes)

  3. Communication Foundations

    5 lessons
    1. 1. Our Values & Roles (9 minutes)
    2. 2. Understanding Communication (10.5 minutes)
    3. 3. Communication Preferences & Styles (6.5 minutes)
    4. 4. Cause of Breakdowns (4.5 minutes)
    5. 5. Awareness & Goal Setting (9 minutes)

  4. Performance Management: Coaching & Effective Feedback

    5 lessons
    1. 1. Coaching vs. Counseling (11 minutes)
    2. 2. Benefits of Effective Feedback (4.5 minutes)
    3. 3. Coaching Techniques (10.5 minutes)
    4. 4. Performance Analysis (7.5 minutes)
    5. 5. When to Move to Corrective Action (8.5 minutes)

  5. Performance Management: Progressive Discipline & Documentation

    5 lessons
    1. 1. Purpose of Progressive Discipline (8 minutes)
    2. 2. Addressing the Need for Corrective Action (9 minutes)
    3. 3. Importance of Documentation (7 minutes)
    4. 4. Conducting the Conversation (12 minutes)
    5. Test Your Knowledge

  6. Performance Reviews: Formal Feedback & Goal Setting

    5 lessons
    1. 1. Why Formal Feedback? (10.5 minutes)
    2. 2. The Power of Prep Work (6.5 minutes)
    3. 3. Writing the Review (12.5 minutes)
    4. 4. Conducting the Review (7 minutes)
    5. 5. Goal Setting & Next Steps (9 minutes)

  7. Employee Motivations: Maintaining Loyalty & Engagement

    4 lessons
    1. 1. Workplace Culture (8 minutes)
    2. 2. Motivating Factors (7 minutes)
    3. 3. Leadership Roles & Responsibilities (6.5 minutes)
    4. 4. Hazards to Avoid & What Success Looks Like (4.5 minutes)

  8. De-Escalation & Managing Stressful Situations

    5 lessons
    1. 1. Awareness of Safety Plans & Policies (9 minutes)
    2. 2. Mental Health Stressors (6.5 minutes)
    3. 3. Recognizing Escalating Situations (9 minutes)
    4. 4. De-Escalation Techniques (6 minutes)
    5. 5. Self-Care (8.5 minutes)

  9. Conflict Resolution (COMING SOON!)

    0 lessons

  10. Protected Leaves of Absence: Understanding Employee Entitlements

    5 lessons
    1. 1. Leaves of Absence Defined (12.5 minutes)
    2. 2. Eligibilities & Qualifying Reasons (6 minutes)
    3. 3. Equity Awareness (2.5 minutes)
    4. 4. Documentation (6 minutes)
    5. 5. Retaliation & Confidentiality (11.5 minutes)

  11. Time Management: Plan the Work, Work the Plan

    4 lessons
    1. 1. Getting Clear (5.5 minutes)
    2. 2. The Impact of Prioritization (10 minutes)
    3. 3. Tripping Hazards (5 minutes)
    4. 4. Respecting the Time of Others & Downtime + Rest (5 minutes)

  12. Emotional Intelligence (COMING SOON!)

    0 lessons

  13. Inclusive Workplace (COMING SOON!)

    0 lessons